Terms & Conditions

This website is owned and operated by Titan Company Limited (henceforth referred as "Titan Company Limited" or "Titan" or "we" or "us" or "our" " titan.co.in" or "TCL" having its registered office at No. 3, Sipcot Industrial Complex, Hosur-635126, Krishnagiri District, Tamil Nadu and its corporate office at No.132/133 Divyashree Technopolis, Off HAL Airport Road, Yamalur Post, Yamalur, Bangalore- 560037, Karnataka, India.

In using the services provided by our website titan.co.inyou are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

Titan Company Limited reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by Titan Company Limited. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Titan Company Limited is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to ecomsupport@titan.co.in or call us on 1800-108-1100 (Timings: 10.00 A.M – 7.00 P.M Indian Standard Time).

Eligibility Criteria

If you are below 18 years of age, you are prohibited to use/purchase/contract from or on this website. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.

Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

Pricing And Payment

For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and VAT (Value Added Tax)/CST (Central Sales Tax), as applicable.

In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank-issued card then you will be required to send us any government-issued photo Identity proof. For example:
1 Pan card
2 Driving License
3 Passport
4 Voter identification card
5 Postal identification Card (Aadhar)

International Orders

Payments for International Orders are accepted through PayPal gateway either by your PayPal account or by using International credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.

For shipments being sent outside India, Prices will include all the applicable taxes in India and the shipping and handling charges.

For International Orders you will be required to send us government-issued photo Identity proof preferably: 
1 Driving License
2 Passport
NOTE: Indian issued cards will not be accepted for international orders.

Delivery Schedule

We understand that your privacy is important to you and we respect that. We ensure you that Titan maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking Track Order and find the order status.

Your Obligations

  • You have to provide true, accurate, current and complete information about yourself while registration on www.titan.co.in.
  • You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if Titan has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.
  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Titan for re-delivery shall be claimed from you and you shall bear such expenses.
  • You will provide authentic and true information in all instances where such information is requested of you. Titan reserves the right to confirm and validate the information and other details provided by you at any point of time. Further, Titan also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), Titan has the right in its sole discretion to reject the registration and debar you from using the services of www.titan.co.in and or other affiliated websites without prior intimation whatsoever.
  • You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
  • Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item as description.
  • If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold Titan liable for such delay in the delivery of the product.
  • In case you use International card or foreign bank issued card for payment of domestic order or you have ordered something to be delivered outside India, then you have to provide us any government issued photo identity proof. For example:
  • Pan card 
  • Driving License 
  • Passport 
  • Voter identification card
  • Postal identification Card (Aadhar)